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FAQ

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    • 12.[Residential Life]Where can I pick up my parcel or postal mail?

    ○ Parcel Service
      1. Parcel room and Opening Hours
    Building Location Opening Hours
    Buildings 7 Building Entrance  24 hours
    Building 8 8A 1F 24 hours
    Building 9 Building 1F parcel room 24 hours

     2.  Address: Building No. X, room XXX, Chonnam National University Residence Hall, 77 Yongbong-ro, Buk-gu, Gwangju, 61186, South Korea


    ○ Postal mail
     1.  Pick up Place

     

    Regular Mail

    Registered Mail

    Buildings 7-8

    Mail Box at the entrance of a main gate

    Mail Box at the entrance of a main gate

    Building 9

    Parcel Room of building 9

    Administration Office

     

    2. Note

    - Please pick up your mail within 2-3 days.

    - Unclaimed regular mail will be discarded after a certain period.

    - For registered mail arrivals, we will not make notification calls from the administrative office. Please check the arrival status by searching the registration number.

    • 11.[Residential Life]I'm a long-term resident and applied for a curfew pass until the end of the vacation. Do I need to a
    Curfew pass needs to be applied for separately for each academic term, including spring semester, summer, fall semester, and winter. If you are a long-term resident during the spring and fall semesters (including vacation), applying for curfew pass during those terms does not cover the vacation period. You will need to submit a new curfew pass request for the summer and winter session periods.
    • 10.[Residential Life]Can I extend my current room to next semester?

    After residing for the long term in the first semester (including the summer), or the summer term, if selected as a resident for the second semester after applying for re-entry, you are given priority to choose the room you have been residing in during the summer. This is referred to as "room extension."

     

    In other cases, room extension is not possible. After being selected as a resident, when applying for a room in the subsequent term, you must quickly apply for the room you previously resided in.  

    ○ Cases with Room Extension Priority:

     - Long-term residence in the first semester → Residence in the second semester: Room extension priority granted

     - Summer-term residence → Residence in the second semester: Room extension priority granted  

    ○ Cases without Room Extension Priority:

     - Short-term residence in the first semester → Summer (long-term, short-term) residence: No room extension priority

     - Short-term residence in the second semester → Winter (long-term, short-term) residence: No room extension priority

     - Long-term residence in the second semester → Residence in the first semester: No room extension priority

    • 9.[Residential Life]How much will I get back if I cancel the application for residence halls before the move in day??
    The residence hall fees (maintenance and meal fees) are refunded according to residence hall rules.

    ● For residents who are supposed to check in on the official move in day:
    You will get full refund if you cancel 7+ days before the move in day. In cases of being less than 7 days before the move in day, there is 10% deduction from the residence hall fees as a penalty.   

     ● Residents who are moving in after the official move in day:
    They will be eligible for the full refund if they cancel the application before the designated interim move in day
    • 8.[Residential Life]In cases where the shower curtain becomes dirty
    Residents who live in building 9 and need to clean the shower curtain, bring your shower curtain and drop it off at the management office of building 9 B1.
    However, you should hang and take it off by yourself.
    • 7.[Residential Life]If I apply for sleeping out, do I not need to take a regular inspection?
    ● Even though you applied for sleeping out, you must have a regular inspection in the regular semester. If you do not have a regular inspection including re-visits due to absence, you will get 3 penalty points, and additional penalty points will be added per week until getting the inspection.

    ● In the case of regular inspections conducted during vacation, residents can postpone the date of inspection if an application for a sleeping out is approved in advance. (This does not apply during the semester.) 

    However, if residents enter the residence hall during the period of sleeping out or do not receive an inspection within a week after back to residence hall, they will incur 3 penalty points. In addition, 1 penalty point will be incurred until getting an inspection every week.

    • 6.[Residential Life]When are the regular inspections?
    ● Inspection date: The first Wednesday of every month 8 PM to 10 PM(the date is subject to change) . If not checked, the first Sunday, 20:00 to 22:00
      ※ If you do not undergo regular checks and the first recheck, you will receive a penalty of 3 points, and you must undergo the check on the following Sunday. Accumulate 1 point each week until the check is completed.

    ● Checklist:  Cleanliness, smoking status, identification of resident, Possession of flammable substances, equipment check, other matters, etc.

    ● How to receive an inspection:
     - Attach a 'revisit sticker' to the room door if absent during the inspection period
     - If you are absent even when revisiting, 3 penalty points will be imposed for "Do not have the regular inspection"
     - Penalty points can be imposed according to the room condition (dirtiness, damage, etc.)
     - Residents can be forced to move out if there are any signs of smoking
     - Residents can receive penalty points according to the residence rules if they use prohibited items.
        Prohibited items list→ https://dormitory.jnu.ac.kr/Eng/LivingGuide/items
    • 5.[Residential Life]I have moved out before the official short-term move out date of the spring semester. Should I get p
    Anyone who has moved out within the last 15 days of the lease period, will not be eligible for a refund according the residence hall rules.

    Therefore, students who moved out within this period will receive preferential treatment to be selected for residences if they applied for the same building as the spring semester.
    • 4.[Residential Life]There is a one-day difference between the move out and the move in date, so what should I do in the
    ● Current residents
      - Who have re-applied for the current room for next semester: You do not need to have move out for inspection but have to check in at 3PM on the official move out day
      - Who are changing building or room for next semester: After getting the room inspection for the move out by 2PM, you can only move in to the new room after 3 PM after having checked in

    ● New residents
    New residents can only move in on the official move in day, you cannot move in early due to any reason.
    • 3.[Residential Life]Can I move in if I do not have a medical checkup before the move in day?
    All residents must have a medical checkup before the move in day.
    However, a medical checkup is valid for one year; if it expires you will get 3 penalty points for every week of expiry status.
    (You can check the date of the medical checkup at the CNU portal -> My academic affairs -> CNU Clinic)
    • 2.[Residential Life]May I change residence hall buildings?
    ● Before the move in
    You can change the room within the dorms within a select period, but you cannot change after the period ends.

    ● After the move in
    You cannot change residence hall building, but you can change the room between the buildings of dorm 9 (e.g. 9A↔9B, 9C↔9D)
    • 1.[Residential Life]What are penalty points?
    The residents who violate residence hall rules will receive penalty points in accordance with the details of their violation.

    Residents who received more than 7 penalty points cannot apply next semester. If more than 10 points are received, they will be guaranteed an official move-out date but cannot apply for the residence halls for one year. 

    Penalty points will remain for one semester, including summer/winter sessions, after the violation for which they are received. After that semester, the penalty points will be removed.

    Penalty points can be offset through reward points that you can earn points through various opportunities such as satisfaction surveys, participation in donation programs, and fire drills.

    Details about the penalty points imposed for violating residence hall rules are as outlined in attachment 2 of policies.